Get the features you need at a price that can’t be beat
Great service is about going the extra mile and exceeding guest expectations. Perklist is a toolkit that gives you creative freedom to fully represent your brand, but includes built-in tools and capabilities to get you started today.
AI Assistant
Add a generative AI chatbot to your website in minutes
- Real-time Engagement – Provide an interactive agent to give immediate and thoughtful information about your menu and business.
- Simple Setup – Upload an image or .pdf of your menu or products and then just copy and paste the AI Assistant code or link to your website
- Customizable – Include information about your business hours, policies, FAQs and more to be referenced for answering questions.
Feedback Surveys
Start getting more quality feedback
- Public Reviews – Monitor public reviews from Google and Yelp and track them over time.
- Feedback Surveys – Create multiple surveys for individuals, groups or public responses and optionally reward customers with perks for completing surveys.
- Tracking and Analytics – See when feedback and public reviews are submitted right away from your dashboard, and review feedback individually or grouped by question in the responses area.
Messaging
Share news and communicate better with customers and your team
- Customer Messaging – Post messages, images and videos to a newsfeed to share announcements and enable two-way messaging to build digital communication channels with individual guests or groups.
- Internal Messaging – Communicate efficiently with your team members in real time.
- Advanced Controls – Schedule communications for a specific day and time, segment communications by group, and enable messaging for feedback replies and during reservation and waitlist requests.
Perks
Customize rewards for your goals
- Flexible Rewards – Choose a name, description, and image to create custom perks.
- Availability Control – Set who can redeem each perk, when they are available, and how they are used or earned.
- Redemption Visibility – See when perks are used and by who so you can track and measure the usage and results.
CRM
Better understand and interact with your customers digitally
- Customer Profiles – See key information and past activity on feedback received, perks redeemed, and notes from your staff.
- Customer Engagement – Reward, message, and interact with your customers individually or in groups you can define.
- Simple Sign Up – Utilize simple options like QR codes, links in emails, and app messaging to sign up customers and offer them rewards to encourage sign up.
Pages
Easily create and update custom content for your customers.
- App Pages – Add your own text, images, and video to the app your customers can use.
- Public Pages – Create flexible onboarding flows and simple ways to collect feedback or give perks.
- Menu/Product Pages – Provide menus or product pages with items grouped into categories for simple navigation and search.
- Themes – Customize the colors and branding of all parts of the customer experience.
Scheduling
Manage your waitlist and reservations more efficiently with three options
- Waitlist Me Integration – Give your guest an easier way to schedule reservations that leverages all the features of Waitlist Me, while adding Perklist options like viewing customer data and history, opting-in customers, restricting access, and enhanced messaging.
- Custom Integration – Personalize the options and look and feel of your scheduling flow for customers in Perklist, while using Waitlist Me to make scheduling management easy for your staff.
- Conversational Scheduling – Utilize messaging features as a simpler option for managing reservations than fielding phone calls using only Perklist.
Operations Dashboard
View and act on key customer interactions in one place.
- Realtime Activity Feed – See key customer interactions as they occur in a single view, so you can take appropriate action in a timely manner.
- Simple Actions – Respond to messages, see scheduling requests and feedback as they come in, validate perk redemptions, and perform key actions like giving a reward on the fly.
- Interaction History – Keep tabs on the flow of completed actions and activities.