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Perklist has just introduced a new Admin Messaging feature that provides a dedicated space for facilitating internal discussions and announcements, streamlining decision-making, and fostering teamwork.

By creating business accounts for your staff members, you can easily keep your team connected and informed. You can invite and manage accounts in the Business Users section of the Settings when logged into the Perklist website.

Send text, images, and videos to address issues, make informed decisions, and ensure everyone is on the same page. Admin Messaging helps reduce misunderstandings, improve overall productivity, and foster better teamwork among your team.

In addition to Admin Messaging, Perklist offers a set of other messaging features to enhance your business communication:

• Group Messaging - Reach out to all or specific groups of customers with targeted messages.
• Individual Messaging - Provide personalized service and follow-ups with individual customers.
• Customer Feedback - Collect valuable feedback from your customers to improve your offerings, and message to follow up on their feedback.

In today's digital age, online reviews hold immense power. They influence consumer choices, shape brand reputation, and can even make or break a business. Recognizing the significance of these reviews, Perklist offers a simple solution to help businesses effectively manage and leverage their online feedback.

The Importance of Proactive Review Management

Public reviews serve as a virtual word-of-mouth, guiding potential customers toward businesses they trust. For new businesses especially, positive reviews can be a game-changer. A proactive approach to tracking and responding to reviews not only enhances overall ratings but also allows for timely addressing of any issues that arise.

Perklist: Your Review Management Hub

Perklist streamlines the review management process by consolidating reviews from Google and Yelp into a single, convenient area. This enables businesses to monitor customer feedback more easily and actively participate in the online conversation.

Key Features and Benefits

• Automatic Review Import: Upon signup, Perklist automatically imports the 50 most recent reviews from Google and Yelp, populating these in your "Feedback" section.
• Daily Updates & Notifications: Stay ahead of the game with daily checks for new reviews and timely dashboard notifications, ensuring you don't miss an opportunity to engage with your customers.
• Internal Notes & Collaboration: Add private notes to each review to document your response strategy, track outcomes, and share information with your team. This fosters collaboration and helps refine your approach to customer feedback.
• Visual Analytics: Gain valuable insights with list and chart views of your review history. Identify trends, measure progress, and filter data by platform (Google, Yelp, or both) to fine-tune your analysis.
• Proactive Feedback Collection: Utilize Perklist's anonymous and private surveys to gather direct customer feedback. Understanding your customers' experiences enables you to make informed improvements that translate into positive public reviews.

Embrace the Power of Reviews with Perklist

Perklist empowers businesses to take control of their online reputation. By proactively managing and responding to reviews, you can cultivate trust, strengthen customer relationships, and drive business growth.

Don't let valuable feedback slip through the cracks. Embrace the power of reviews with Perklist and transform your online presence into a community of satisfied customers.

In the fast-paced world of hospitality and customer service, truly understanding your patrons is key to building lasting relationships. That’s where Perklist's powerful Customer Profiles come into play. These profiles serve as a centralized hub for all your customer interactions, offering invaluable insights to help you tailor your engagement strategies and exceed expectations.

Beyond the Basics

Perklist's customer management features go beyond simple contact information. They provide an advanced view of each customer's journey, from previous interactions to their most recent visit. Imagine having a snapshot of their feedback, the perks they've enjoyed, and even personalized notes from your staff – all at your fingertips.

Seamless Onboarding and Engagement

Getting started is a breeze. With Perklist, you can easily invite customers to create their profiles and customize the information they share during signup. This allows you to collect valuable data right from the start, paving the way for personalized experiences.

Once on board, Perklist empowers you to reward and engage your customers in meaningful ways. As they interact with your business, their profile dynamically updates, tracking their key activities.

A Deeper Dive into the Tabs

• Summary: Get a quick overview of each customer's activity, including editable contact details and preferences. This tab acts as a personalized cheat sheet, allowing you to cater to individual needs and preferences effortlessly.
• Perks: Keep track of every perk a customer has received, redeemed, and when. This information is invaluable for analyzing the effectiveness of your loyalty programs and identifying your most engaged patrons.
• Feedback: Access a complete history of customer surveys and feedback. Gain direct insights into their experiences and identify areas for improvement.
• Visits: See a detailed visit history, including waitlist joins and reservations made through Perklist. This data can help you predict busy periods and optimize your staffing accordingly.
• Messages: Keep a record of all private communications with each customer. This ensures continuity and allows your team to provide seamless support.

The Power of Personalization

In today's competitive landscape, personalization is no longer a luxury – it's an expectation. Perklist's Customer Profiles empower you to deliver tailored experiences that resonate with your guests. By understanding their preferences and past interactions, you can anticipate their needs and create memorable moments that keep them coming back for more.

From crafting targeted marketing campaigns to offering personalized recommendations, the possibilities are endless. Embrace the power of data-driven insights and watch your customer relationships flourish.

There's an app for that! Perklist offers an improved mobile experience for admins through our new iOS and Android Mobile apps. Check it out today in your app store and see how the Perklist Business app helps you stay even more connected with your customers.



The Perklist Business app pulls all your guest activity into a common work-center where you can respond to guest messages, view survey feedback, see when new guests join your account, and more.

With more guest engagement occuring through digital channels, it's important to stay plugged in and quickly respond to guests. Our new mobile app makes this easy with your activity work-center!



Select the Hide icon next to any activity to remove it from your list and ensure nothing slips the cracks. For users who want to customize their view, they can use our filter options to personalize the information and notifications they receive from their guest activities.

In addition to your work-center, the Perklist Business app offers the ability to easily invite new guests to join your account and the ability to send personalized messages with text, images, or videos taken from your phone.



Gain a bird's eye view of guest activity and easily stay up-to-date on activities that drive deeper engagement and build stronger relationships. We're constantly adding improvements and new functionality to the Perklist Business app, so check back in again soon for more updates. And visit here for more information about Perklist, and contact our team at support@perklist.com with any questions.